Effusia Blog

Today we’re releasing Effusia Version 4.4.2. We’ve made several significant updates in this release:

1. Added support for non-latin language characters
2. Increased Offline Messaging performance
3. Improved stability and performance for the Effusia Console

Non-Latin Character Support

Prior to v4.4.2, many non-Latin characters were not well supported in the auditing & reporting features of the Effusia Server Administration Application. Messages were saved to the message history but non-Latin characters would often display incorrectly. In 4.4.2 we’ve updated the Admin Application to fully support UTF-8 encoding of all characters in the Unicode set for reporting and searching of messages. If your business uses non-latin characters, we highly recommend 4.4.2. As you can see in the image to the right, the Effusia Console also supports Unicode characters as well.

Offline Messaging Performance

Effusia 4.4.2 includes a set of back-end changes within the Effusia server which greatly improve the performance of Offline Messaging. If your organization makes extensive use of Offline Messages directly or sends MemoMessages to users who may not be online, these improvements will mean much faster message delivery. The performance increases will be especially noticeable when sending MemoMessages to a set of online users and a set of offline users. The online users now get priority in message delivery so they will see the MemoMessage instantaneously.

Effusia Console Improvements

We’ve received comments from a small set of customers regarding isloated occasional lock ups in the Effusia Console. Because we want to ensure that every customer has a great experience with Effusia, we decided to delve deep into the internals of the Effusia Console and do extensive testing to find anything that might be causing these issues. In 4.4.2, we’ve made a number of tweaks under the hood to resolve a handful of potential issues discovered in our testing. If your organization has experienced any locks or other issues with the Effusia Console we highly recommend that you download 4.4.2.

How to get 4.4.2

If you are an active maintenance customer, please login to our customer extranet and download your free upgrade to Effusia 4.4.2. If you’re interested in trying Effusia, download our free trial.

We’re officially announcing the release of Effusia 4.4. The new features in this release reflect the great feedback we’ve received from our customers. I want to thank all our customers that have offered compliments and constructive criticism over the years. Effusia is a better product because of you. So keep it coming and let us know what you think at our Contact Us page. So what’s in store for you with Effusia 4.4?

Quick Reply

We’re very excited about our new Quick Reply feature. Ever needed to ignore a message for a second but you still wanted to respond with a quick “I’m busy right now”? I think every IM user has. Well, Quick Reply makes it easy to setup and send one of a list of canned responses with just a click or a keystroke. All you do is setup some Quick Replies like “I’m on the phone” or “Be with you in a minute” in our Quick Reply editor. (Effusia 4.4 comes with 3 of them conveniently setup for you.) Then when you receive a message you don’t quite have time for, you can send a quick reply by clicking on the little down arrow by the send button and selecting one of your replies. Just pick one and it sends automatically! For those of you out there who like even more efficiency, you can just type Ctrl+1, Ctrl+2, etc in the message field and it will send any of your first 9 quick replies.

Quick Reply Menu

Better Message Indicators

If you’ve got a conversation open in Effusia and a new message arrives, it’s always flashed the icon on the conversation window’s task bar button. Some of our customers told us they thought that that wasn’t enough to easily get people’s attention. With that in mind, we’ve enhanced the flashing when a new message is received. Now, the entire task bar button for the conversation will flash to let you know there’s a message waiting. This works well even if you have the “Group similar taskbar buttons” property turned on in Windows. If you have multiple conversations open and they’ve been grouped by Windows into one button, the whole group will flash to let you know there’s a message waiting.

If you like this new stuff, give the rest of our great features a try and download a free trial. For you customers on a maintenance contract out there, we’ll be in touch soon to get you setup with your free upgrade to Effusia 4.4. And keep the comments coming for 4.5!

Liquid Communication Systems has announced the release of Effusia Business Messenger 4.3 to its customer base. This new version of Effusia includes a number of upgrades and performance enhancements including increased compatibility with Windows Vista, a streamlined installation process and improved end-user console features.

“Our new release allows users to take full advantage of Microsoft’s new Vista operating system and simplifies the installation process.” Hayes Davis, CEO of Liquid Communication Systems, continues, “We also changed some of the underlying technology in Effusia Business Messenger which improved overall end-user performance of our secure messenger.”

Liquid Communication Systems released the new 4.2 version of Effusia Business Messenger this week. In keeping with their goal of integrating customer feedback, Liquid Communication Systems added a number of new features into their secure instant message product. This release includes new message notification enhancements, meeting and message history customizations as well as unavailability features.

“Our customers use Effusia Business Messenger in a number of different work environments and thus have a variety of instant communication requirements.” Hayes Davis, CEO of Liquid Communication Systems, continued, “Our goal is to balance the needs of our customers without complicating the simple usability of Effusia.”

Effusia Business Messenger provides companies the ability to communicate instantly and securely via a business instant messaging program. With a turnkey setup and scalability, Effusia Business Messenger works for companies with 5 to 5000 employees.

“So far this year we have seen in an increase in distributed workforces using Effusia to stay connected regardless of location,” added Hayes. Effusia is simple to set up and connect back to a central server enabling any number of workers to stay in touch.

This week Liquid Communication Systems released the new 4.1 version of Effusia Business Messenger, their secure instant messaging product. Some of the new features in this release include emoticons, improved accessibility for disabled users and improved functionality for offline and memo messaging.

“We listen to our customers and add features that will help them grow their business.” Hayes Davis, CEO of Liquid Communication Systems, continued, “One of our 70 customers needed Effusia to work with their voice recognition software so we worked with them to include that upgrade in our new release.”

Effusia Business Messenger provides companies the ability to communicate instantly and securely via a business instant messaging program. With a turnkey setup and scalability, Effusia Business Messenger works for companies with 5 to 5000 employees.

“We have seen a surge in companies that use Effusia to securely communicate with their remote or overseas locations,” added Hayes. And with the auditing and reporting tools included in Effusia, companies can monitor and store all instant messages.

Liquid Communication Systems released Effusia Business Messenger version 4.0 for Windows on January 10, 2005. The new version of its business instant messaging product streamlines companywide implementation, increases instant messaging security, enhances administration and simplifies remote access.

The new Effusia Business Messenger 4.0 simplifies setup with Active Directory synchronization, easier server port configuration and auto client updates. Administration is easy with a new integrated web-based admin tool, real time session monitoring, and secure remote admin access. Finally, features like secure file transfer using Triple DES encryption, server proxy file transfer and enhanced end user discovery make using Effusia from any location easy and secure.

“We have seen a surge in companies that use secure instant messaging to keep employees connected in real-time regardless of location,” says Hayes Davis, Liquid Communication Systems’ president. “This new release addresses many requests by our growing customer base to simplify set up for sites with remote locations. With advanced security, turnkey configuration, and sophisticated reporting, Effusia 4.0 is a great IM solution for enterprises of any size.”

The best way to learn how Effusia Business Messenger 4.0 makes your company’s internal communication faster and more secure is to request a free 20-day trial at http://www.liquidcs.com/freetrial.

Liquid Communication Systems, LLC has released a new version of the Effusia Business Messenger Server for Linux users. Effusia Server 1.3 for Linux is now available and includes many new features improving functionality including comprehensive Auditing and Reporting tools.

Version 1.3 adds the Effusia Auditing and Reporting Application to the Effusia Business Messenger System. Effusia A&R puts the small to medium business in control of messaging data, providing a 360 degree view of important information within the Effusia System. With in-depth reporting features on message content, file transfers and communication trends, the Effusia A&R system provides a powerful and sophisticated platform for internal and regulatory policy enforcement and auditing.

As always, the Effusia Server for Linux provides a scalable and robust messaging system designed to take advantage of the cost savings and security benefits of the Linux platform. Effusia Server 1.3 for Linux is compatible with all versions of Effusia Business Messenger software whether for Linux or Windows.

Effusia Business Messenger is a turnkey real-time communication system designed to meet the exact needs of small to medium enterprises. Effusia provides a secure, managed and auditable platform for business communication. To learn more about Effusia or request a free trial, visit www.liquidcs.com/effusia.

“All of us at Liquid, from management to the development team, have worked hard to listen to our Linux customers and implement the features they need to make Effusia integrate even more seamlessly with their day to day communication regardless of platform,” said Hayes Davis, President & CEO of Liquid. “With the new Auditing and Reporting Application integrated into our Effusia Server for Linux, we’ve helped our customers combine best-of-breed IM auditing tools with the freedom of Linux to enable a very cost effective and powerful business instant messaging solution.”

Liquid Communication Systems, LLC announced the immediate availability of Effusia Business Messenger 1.3 for Windows on Thursday, November 20.

New version 1.3 adds the Effusia Auditing and Reporting Application to the Effusia Business Messenger System. Effusia A&R puts the small to medium business in control of messaging data, providing a 360 degree view of important information within the Effusia System. With in-depth reporting features on message content, file transfers and communication trends, the Effusia A&R system provides a powerful and sophisticated platform for internal and regulatory policy enforcement and auditing.

The client software, the Effusia Console, greatly enhances the user experience. Its new streamlined interface places commonly used communication and status features at the fingertips of the business user, increasing productivity. An integrated typing indicator enhances instant messaging by keeping each user informed in real-time that the other is composing a message. New Smart Connection Monitoring ensures remote business users can always communicate effectively by making the Effusia Console even more reliable when connecting over dial-up or VPN connections.

Effusia Business Messenger is a turnkey real-time communication system designed to meet the exact needs of small to medium enterprises. Effusia provides a secure, managed and auditable platform for business communication. To learn more about Effusia or request a free trial, visit www.liquidcs.com/effusia.

?All of us at Liquid, from management to the development team, have worked hard to listen to our customers and implement the features they need to make Effusia integrate even more seamlessly with their day to day communication,? said Hayes Davis, President & CEO of Liquid. ?From the new Auditing and Reporting Application to the streamlined Effusia Console interface, we?ve addressed customer feedback across the board. We think this release represents a leap in the business value that the small to medium enterprise can expect to get from an instant messaging system.?

Liquid Communication Systems, LLC announced the immediate availability of Effusia Business Messenger 1.2 for Linux on Monday, January 20. This new version of Effusia adds server-side message logging, increases the speed and efficiency of the Effusia Server and adds numerous other system-wide enhancements for Effusia users running Linux. Effusia Business Messenger 1.2 for Windows was released Monday, January 13.

The Effusia Server logs all messages passing through the system as well as file transfer requests. Liquid customers have the option of logging messages to a set of rolling XML files on the local file system or to many different kinds of SQL databases. The platform independent data formats used by the Effusia logging system make it easy for customers to access the log information in whatever way they see fit.

Effusia Business Messenger provides managed presence-enhanced communication for small to medium enterprises. It is a centrally administered internal communication system designed for deployment on company LANs. Effusia features communication tools including instant messaging conversations, meetings, file transfers, broadcast MemoMessages, and offline messaging. The Windows and Linux versions of Effusia are fully interoperable.

“With the release of Effusia 1.2 for Linux, we’re providing the same powerful but easy to use feature set that?s available in Effusia 1.2 for Windows for those IT departments that need the reliability and openness of Linux systems.” said Hayes Davis, President & CEO of Liquid. “Our focus is on meeting the real-time communication requirements of our customers. The combination of our new server-side message logging with the ability to run Effusia in heterogeneous environments meets critical needs for many small to medium businesses.”

Liquid Communication Systems, LLC announced the immediate availability of Effusia Business Messenger 1.2 for Windows on Monday, January 13. This new version of Effusia adds server-side message logging, increases the speed and efficiency of the Effusia Server and adds numerous other system-wide enhancements. Effusia Business Messenger 1.2 for Linux will be available by Monday, January 20.

The Effusia Server logs all messages passing through the system as well as file transfer requests. Liquid customers have the option of logging messages to a set of rolling XML files on the local file system or to many different kinds of SQL databases. The platform independent data formats used by the Effusia logging system make it easy for customers to access the log information in whatever way they see fit.

Effusia Business Messenger provides managed presence-enhanced communication for small to medium enterprises. It is a centrally administered internal communication system designed for deployment on company LANs. Effusia features communication tools including instant messaging conversations, meetings, file transfers, broadcast MemoMessages, and offline messaging.

Server-side message logging is a feature that our customers have been asking for and our product feature set is driven by what they want. This auditing is necessary for improving the ability of IT departments to enforce corporate policies relating to electronic communication, enhancing the already significant centralized control we have in Effusia,? said Hayes Davis, President & CEO of Liquid. ?Along with our other improvements and features, we have added significant value to our platform in this release.?